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Frequently Asked Questions

Furniture Purchases​

Is shipping free on all furniture?

No, we do not offer free shipping on furniture. Our furniture is typically delivered through a white glove delivery​ service. Depending on location, we may use a local mover (whom we've worked with for years, know, and trust).

As for the mirrors: depending on the size, we may ship via UPS/FedEx. However, this will be up to the discretion of the purchaser. 

You may email us to inquire about a shipping quote before any purchase. Once approved, place your order, and you will receive a separate invoice for shipping. 

Will you arrange shipping?

Yes, as our furniture is made-to-order, we will email you upon completion to arrange a delivery window with you. We will be in contact with the shipper and you. We will also provide you with a shipping reference number so that if you would like to check on shipping yourself, you may also do so. 

Does your furniture come upholstered in the fabric shown?

No. The fabric shown is for our product shoots. All upholstery furniture is COM (Customers Own Material). 

What if we wanted the same fabric shown in the product shots?

You may email us and inquire about the original fabric. If the original fabric is in-stock, and not discontinued: we will send you a separate invoice for fabric.

Art & Collaboration Purchases​

Is the Trade Discount applicable on Art?

No. As of now, we do not offer the Trade Discount for Art or Collaborations. 

Can we choose a different color for the Art?

These are taken on as a case by case basis.

Is the lead time really as long as it says it is?

We extend our lead times for up to 18 weeks to cushion the time-frame. Depending on our current production lineup, there is a good chance the lead time could be earlier than 8 weeks. 

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